If for any reason you are not completely satisfied with your purchase, please contact us within 7 days of your purchase and we will happily refund your product. To initiate a return, please use the email address below to contact us.
Email: returns@rmsoapmarket.com
Exchanges
We can’t process exchanges at this time.
Please Note
You’re welcome to return any of our products and sets that are eligible for a return.
The actual refund amount is subject to applied discounts, taxes, shipping costs, and product credit.
Once your return is received, please allow up to 10 business days for the refund to be processed. You will receive a refund confirmation email once your return has been completed.
Your bank may take up to several additional business days to post the refund to your account.
Items marked as "Sale" are not eligible for returns.
If you receive a product that is damaged in transit or not exactly what you ordered (including Sale and non-refundable products), we will replace the product, provided you contact Rocky Mountain Soap Market within 7 days of receipt by email: returns@rmsoapmarket.com.
Be sure to include your order number in your email.