RETAIL ASSOCIATE

Location: Park Meadows Mall  |  Lone Tree, CO  |  Full-Time & Part-Time

What We’re Looking For: 

We are looking for a customer-oriented individual to join our team at our first mall location.  In this role, you will be responsible for providing exceptional customer service, assisting with product selection, and ensuring a pleasant shopping experience for our customers. You will also be responsible for maintaining store cleanliness, restocking merchandise, and processing transactions accurately. This position offers an opportunity to work in a dynamic retail environment within a bustling shopping mall.

Who We Are:

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Rocky Mountain Soap Market is a reputable Colorado-based company specializing in crafting exceptional bath and body products. We are committed to using only the highest quality ingredients and we take pride in delivering a truly invigorating experience for our customers. Join our dedicated team and help make a positive impact on our community and industry.

What You’ll Do:  

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• Greet customers and assist with their shopping needs.

• Maintain a thorough knowledge of the products available in the store and effectively communicate their features and benefits to customers.

• Assist customers in finding the right products, offering suggestions, and providing information on pricing, promotions, and special offers.

• Ensure the store is clean, organized, and visually appealing at all times, including restocking shelves and arranging displays.

• Operate cash registers and process transactions accurately.

• Handle customer inquiries, concerns, and complaints in a professional and courteous manner, aiming to resolve issues to the customer's satisfaction.

• Assist with inventory management, including receiving and unpacking merchandise, labeling products, and monitoring stock levels.

• Collaborate with team members to achieve sales targets and store objectives.

• Stay updated on industry trends and product knowledge to provide accurate and up-to-date information to customers.

• Follow company policies and procedures regarding loss prevention, security, and safety measures.

• Additional responsibilities as assigned.

Note: The primary position responsibilities outlined above are not intended to be all-inclusive and additional responsibilities may be required depending on the volume and complexity of the store.

What You’ll Need:  

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• High school diploma or equivalent.

• Previous retail or customer service experience is preferred.

• Strong interpersonal and communication skills with the ability to interact effectively with customers and team members.

• Excellent customer service skills, with a friendly and approachable demeanor.

• Knowledge of retail sales principles and practices.

• Basic math skills for cash handling and transactions.

• Ability to work in a fast-paced, dynamic environment and handle multiple tasks simultaneously.

• Flexibility to work weekends, evenings, and holidays as required.

• Physical stamina to stand for extended periods and lift/move moderately heavy items.

• Familiarity with operating cash registers, point-of-sale systems, and basic computer skills.

Who You Are:  

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• Highly organized and detail oriented

• Able to prioritize in a fast-paced environment

• Energized by a fluid pace and work environment

• Strong relationship builder

Must be eligible to work in the United States

What We Offer:

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• Competitive salary, based on experience

• Health, Dental, Vision, and Life insurance

• 401(k) with employer match

• Paid-Time-Off in addition to major holidays

As an equal opportunity employer, Rocky Mountain Soap Market welcomes all qualified applicants, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

SEND YOUR RESUME TO Info@RMSoapMarket.com

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